Carmila, the third-largest listed shopping centre company in continental Europe, was founded in 2014 by Carrefour and major institutional investors to create value from shopping centres anchored by Carrefour hypermarkets in France, Spain and Italy. In 2017, Carmila delivered a solid performance thanks to a business model based on the local leading position of its properties, the partnership with the Carrefour group and the work of its teams. Today, even more so than in the past, the industry requires effective and multi-expert teams able to work on a local level as close as possible to customers. These teams have enabled Carmila to renovate all of its sites with the welcoming “Un air de famille” renovation concept, sign 3,000 leases in three and a half years with new letting models, develop a unique BtoBtoC digital marketing concept for its tenants, and open nine extension projects in 2017. These teams also support retailers on a day-to-day basis, allowing them to develop their revenues locally. This is what makes Carmila unique: cultivating its retailer spirit.